Phishing (or Vishing) Awareness -Voice & Voicemail to Email
Phone phishing is currently the latest type of phishing. Not all phishing attacks require a fake website. Messages that claimed to be from a bank told users to dial a phone number regarding problems with their bank accounts. Once the phone number (owned by the phisher, and provided by a Voice over IP service) was dialed, prompts told users to enter their account numbers and PIN. Vishing (voice phishing) sometimes uses fake caller-ID data to give the appearance that calls come from a trusted organization.
Another attack used successfully is to forward the client to a bank’s legitimate website, then to place a popup window requesting credentials on top of the page in a way that makes many users think the bank is requesting this sensitive information.
One of the latest phishing techniques is tabnabbing. It takes advantage of tabbed browsing, which uses multiple open tabs, that users use and silently redirects a user to the affected site. This technique operates in reverse to most phishing techniques that it doesn’t directly take you to the fraudulent site, but instead phishers load their fake page in one of your open tabs.
Evil twins is a phishing technique that is hard to detect. A phisher creates a fake wireless network that looks similar to a legitimate public network that may be found in public places such as airports, hotels or coffee shops. Whenever someone logs on to the bogus network, fraudsters try to capture their passwords and/or credit card information.
Voicemail to email is a system feature that records a voicemail as an audio file and sends it to an email address. The recipient is then able to download the file right from their email and play it using a media player on their smartphone or PC.
A new phishing scam uses voicemail notification emails to spread malware. Do not click to listen to “voicemails” or to open any other files from people that you do not recognize. Phishing is a technique used by criminals in which they send you an email message and ask you to click on a link to visit a website.
Voicemail to Email Phishing Awareness Information, follow the link below
When reporting a problem with your telephone, please be sure to include the following information:
A description of the problem
The extension number of the phone with the problem
The location of the phone (building and room number)
Complete contact information (name, extension and location)
To report an issue with a Telecommunications service, software or hardware, please submit a ticket and ensure that you put a description of the issue, the extension, the user name, location and contact information: https://macservicedesk.mcmaster.ca/splash/